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Hira Core

IT infrastructure · Albania & Kosovo

Your business's technology
has one name behind it. Ours.

Networking, servers, and system administration. Security and ongoing support. Custom software built from scratch. We take full responsibility for the technology inside retail and food businesses with three or more locations.

Senior team · 8 years in infrastructure

Who we serve

Multi-branch retail and food businesses.

Supermarkets, food retail chains, and restaurant groups with three or more locations, in Albania and Kosovo. Businesses where a network outage at one branch, a camera that stopped recording, or a freezer that failed overnight is a direct, measurable loss.

Supermarkets

Multiple tills, multiple freezers, one network you can't afford to have flicker.

Food retail chains

Cold storage, delivery coordination, and CCTV across every location.

Restaurant groups

POS uptime, kitchen equipment monitoring, and inspection-ready records.

Cold chain monitoring

A freezer failing at night shouldn't wait until morning to be found.

We fit a sensor to every freezer and refrigerator you run. Temperature is logged continuously and flagged the moment it drifts. Every reading doubles as your HACCP record, ready before an inspector asks for it.

  • Continuous monitoring

    Every freezer and refrigerator, every site, watched around the clock.

  • Instant alerts

    The branch manager is notified as soon as temperature moves out of range.

  • Automatic HACCP records

    Logged temperature history, exportable whenever an inspection needs it.

See how monitoring works

Live temperature readout · sample

Branch 07 · Freezer 02
−18.4°C OK
Branch 11 · Freezer 01
−12.1°C Warning
Branch 03 · Cold room
−19.0°C OK
Branch 14 · NVR-CCTV
00:00 Offline

How it works

Three stages, one point of contact throughout.

01

Assessment

We inventory every site: network, servers, cameras, backups, and cold chain. You get a ranked list of what's actually wrong and what it would cost to fix.

02

Remediation

We fix what the assessment found, in the order that reduces risk fastest. You approve costs before any work starts.

03

Ongoing responsibility

Once your infrastructure is sound, we keep it that way: monitoring, maintenance, and a report every month.

What you receive every month

The report is the proof.

Every month, every site, in one document: what's healthy, what needs attention, and what we did about it. No jargon your accountant can't follow.

Sample monthly report · Branch summary

Network & connectivity
OK
Backup & disaster recovery
OK
CCTV coverage
Warning
Cold chain
OK
Cybersecurity
Critical

Two countries, two offices

On the ground in Albania and Kosovo.

Work is done mostly remotely, with scheduled site visits when hands need to be on hardware.

Albania

Pallatet e Verdha, Rr. Kastriotet, Tirana

+355 69 458 4315

Kosovo

Fushë Kosovë, Rr. Dardania

+383 49 302 230

Start with an assessment.

A paid, no-surprises look at everything currently running your business. You'll know exactly what's at risk before you decide what to do about it.